Coterie Club
Apr 12th, 2011 by Vince's
Welcome to Vince’s Customer Appreciation Program
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Coterie – pronouced ["koh-tuh-ree"] – noun. A group of people who associate closely What does Coterie mean to Vince’s?At Vince’s Market, we interpret this word to mean an exclusive group of close friends. When thinking about you, our customer, there was no better word then “Coterie” to describe you – our exclusive group of close friends. This new customer appreciation program, “Vince’s Coterie Club”, will reward you – our exclusive group of close friends – with a hassle-free, no strings attached, appreciation program that rewards you with exclusive incentives. …Welcome to our club! |
Why should I sign up?
“Vince’s Coterie Club” is completely FREE and the rewards are REAL! Unlike other programs, we only require your cell phone number – therefore no personal information, no soliciting and no hassle!
Once enrolled in “Vince’s Coterie Club”, you will receive an initial, “super hot offer”. This is our way of saying thank you for enrolling. From there, on-going exclusive offers will range from discounts off your favourite items to free products and even community offers, such as tickets to local events.
Privacy
Only your cellphone number is being collected. We do not collect other personal information, such as address, name, etc.
Our secure third-party provider stores your phone number and will not use it in any other capacity.
Remember, you can opt out of the program at any time. We want you to feel comfortable.
A full disclosure Privacy Statement is available here on our website. You will find it here:
How does the club work?
Your cellphone number becomes your Coterie Club ID.
We use this number to send periodic notification of promotions via a text message. Once received, print your promotional coupon in-store.
To print in-store, simply go to the Coterie Club Kiosk.
Once printed, simply hand your EXCLUSIVE promotional coupon to our cashier. It is that easy!
Q. Can I print multiple promotional coupons?
A. No. Once you print your promotional coupon, it deletes off of your personal profile. You can only use the promotional offer once. Your friends or family members, however, can also sign up individually so they can receive a similar offer.
Q. How often will you be text messaging me promotional coupons?
A. Promotional offers will be sent by text up to two times per week. No more! Don’t worry; it won’t be a nuisance!
Q. Can I opt out of the program?
A. Of course! Just send a text message back to us!
Q. Do promotions have an expiration?
A. Yes. But don’t worry, we will give you ample time to come in and redeem your personal offer.
PARTICIPATING Vince’s Market LOCATIONS:
Click here to be taken to our Location page where you will find a map and store hours.
19101 Leslie Street
Sharon, Ontario
L0G 1V0
905.478.8241
869 Mulock Drive
Newmarket, Ontario
L3Y 4H7
905.853.3356
236 Toronto Street, South
Uxbridge, Ontario
L49 0C4
905.852.2442
Vince’s Market Coterie Club is powered by PlumReward
How do I enroll in your coterie club? Don’t see a “join here” anywhere on the website!!
How do I sign up for the coterie club?
Hi Heather,
Please visit one of our participating locations to sign up!
Brian
Hi Roslyn, please visit one of the participating locations to sign up.
Thanks!
Hi, your brochure says you can print from home by clicking “my plum rewards”, but I don’t see it anywhere on the website. I see My Plum Rewards Privacy Policy but that’s all.
Hi Louise,
We printed the brochures at our launch, however we are still a few weeks away from the online launch. Please stay tuned as this initiative is very exciting.
Brian
To the staff and management at Vince’s;
Just wanted to offer a major compliment on the new Coterie Club customer appreciation program; everything I’ve read is very impressive and, truth be told, it seems this has the potential to take the grocer-consumer relationship, which Vince’s has tried to nurture for decades, to a whole new level rarely seen and felt from the “giants” of grocery service in Ontario.
Thanks Michael,
We are simply working awaying trying to satisfy our great customers!
Many thanks
Brian
I love the idea, but the brochure is not clear where to sign up, which is unfortunate, I do not live in town and if I was explained how to sign up when I was in your store I would have signed up then..
Hi Sherri,
We are rolling the club out in stages… For now you can sign up at the kiosk in the locations. Many thanks for your interest!
Brian
Hello. I tried to sign up for the club in store but was unable to? It may be because my cell phone does not have the ability for texting. Can I still sign on for this club? If yes, how? I preferred the coupons that used to be printed on the receipt… came back every week because of those.
We have on-line coming soon! Stay tuned! We are well aware that not everyone has the ability to text.
Brian
Hi,
I registered at the kiok at the Sharron store in May – I have not yet received a text message from the Club. My cell phone accepts text message.
Hi Carrie,
Could you please email me your contact information directly…
brian@vincesmarket.com
I will have our partners look into this personally!
Many thanks
Brian
I signed up in June and did receive some texts on my cell phone. But I have not received anything for the last 3 Fridays. I went in to the store in Newmarket and Sharon to confirm that my cell phone was still in the computer and it is. Can you help in my receiving your Friday specials again.
Cell 416/553-3161
Hi Julie,
Murray Taylor from our third party service provider will be following up with you directly via email!
Brian