A NOTE FROM GIANCARLO

We are now well over a month into the COVID-19 pandemic. And I know that it has been a difficult and challenging time for both our customers and Team members.

I take pride in the job being done by our staff, and in their ability to provide our customers a sense of normalcy – when it is anything but that. And I appreciate the loyalty of our customers, who continue to put their trust in us, along with adapting to the many changes we’ve made to help keep everybody safe.

In particular, those changes at the front of our stores. You may feel uncomfortable being screened and asked to use hand sanitizer (or wear fresh gloves) as you enter, but it is all being done to help ensure your safety and well being.

To further reduce the risk of transmission, we are encouraging you to go cashless, and use the tap function on your credit card. And if you are anxious about shopping in-store, we are offering convenient home delivery or store pickup services. You’ll find more details about this online at https://vincesmarket.ca/orderonline. Our Home Shopping Team has really stepped it up, and is ensuring customer orders are picked in a timely manner.

We are continuing to review our safety measures and programs to ensure they are wide-ranging and inclusive, to minimize any risk you may face while shopping at our locations.

The attached document includes all the programs we’ve implemented since the beginning of this pandemic, and we’ll let you know of any updates as we move forward.

Thank you, and stay well!

Giancarlo Trimarchi,
Partner, Vince’s Market
[email protected]